Communications policy

We may communicate with you in a variety of different ways including by email, voicemail, mail, text and SMS messaging, and in person. Some communications occur through multiple channels. Such communications are confidential and only intended for you or persons authorized to act on your behalf. By using the Service, you acknowledge the following communications-related practices.

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Communications Policy

HelloEnergy provides residential energy services. It is not a lender, lessor, or mortgage provider, and its Energy Service Agreement subscription is not a loan, lease, or extension of credit. HelloEnergy does not discriminate in the provision of its services on the basis of race, color, religion, national origin, sex, familial status, disability, age, or marital status, or because income is derived from any public assistance program.

HelloEnergy’s eligibility and underwriting review includes review of consumer credit information. Other terms and restrictions may apply.

The content of this website is for information purposes only and is not an offer or commitment to provide services. Information and dates are subject to change without notice.